Returns & Exchanges

At PB2 Foods, we prioritize the quality of our plant-based products and want you to be completely satisfied with your purchase. Due to the perishable nature of our food items, we offer a 30-day satisfaction guarantee for any products that arrive damaged or do not meet our high standards.

Return Process

• 1.
  Contact Support

  Reach out to our customer service team within 30 days of receiving your order to initiate a return or replacement request.

• 2.
  Provide Documentation

  Include your order number and clear photos of the product packaging and batch code if the item was damaged or defective upon arrival.

• 3.
  Review Process

  Our quality assurance team will review your request within 2-3 business days to determine the eligibility for a refund or a fresh replacement.

• 4.
  Resolution

  Once approved, we will issue a full refund to your original payment method or ship a replacement product at no additional cost to you.